West Valley Appraisal Services LLC (doing business as West Valley Appraisal Services, "WVAS", "we", "us")
Effective date: October 14, 2026

These SMS & Website Terms ("Terms") govern your use of the West Valley Appraisal Services website, our online appraisal request form, and our optional text messages (section 5). By using them, you agree to these Terms. If you do not agree, please do not use the website.

1. Who we are

West Valley Appraisal Services LLC, doing business as West Valley Appraisal Services, provides residential real estate appraisal services in the Phoenix / West Valley area of Arizona. Our appraiser, Jason Clow, is an Arizona State Certified Residential Appraiser with over 25 years of experience.

2. Website information is general information

Website content, including articles, calculators, FAQs and market commentary, is general information only. It is not an appraisal, a valuation opinion, or legal, tax or financial advice. An appraisal exists only when we accept a written engagement and deliver a signed appraisal report.

3. Inquiries, quotes and engagements

  • Submitting an inquiry does not create an engagement or obligate either party. We will confirm scope, fee, timing and intended use in writing before any work begins.
  • An email address is required to submit a request through our online appraisal request form so we can respond; a phone number is optional.
  • Fee quotes are estimates until confirmed in writing and may change if the property or assignment differs from what was described.
  • You agree to give accurate information and to upload only documents and photos you have the right to share. Please do not upload payment card numbers or Social Security numbers.
  • Our opinions of value are prepared independently and impartially under applicable appraisal standards. We do not guarantee any particular value or outcome.
  • Liability and other terms for appraisal services are governed by the written engagement for those services.

4. Resume codes

When you save an unfinished request on our online appraisal request form, we give you a code to resume it. The code can be reused for 30 days after it is issued, and no account or password is needed. We send it by email or, only if you choose it and consent, by text message (section 5). Keep the code private: anyone with the code may be able to view or change that request. If you ask for a new code, the old one stops working. Tell us right away at appraisals@wvas.email or 602-717-8450 if you think someone else has your code.

5. Text messages (SMS Terms)

Program 1: WVAS Resume Codes (customers; optional)

What it is. When you save an unfinished appraisal request on our online request form, you choose how to receive the code that lets you resume it: by email (the default) or by text message. If you choose text, we send your code to the mobile number you entered. The code can be reused for 30 days after it is issued. No account or password is needed.

How you opt in. Choose "Text message" and check the separate consent box, which is not pre-checked. Consent is not a condition of requesting an appraisal or of using any of our services. Email is always available without text consent. The exact consent wording appears next to the box on the request form.

What we send. Transactional messages only: your code and how long it is valid, or a replacement code if you ask for one. No marketing or promotional texts. Texts are sent from our toll-free number, (888) 574-7203.

Sample message: "WVAS: Your code to resume your appraisal request is 123456. Valid 30 days. Reply STOP to opt out, HELP for help."

Message frequency: texts are sent only when you request a code, usually one message per request, plus a replacement code if you ask for one (about 1-2 messages per request).

Message and data rates may apply.

Opt out (STOP). Reply STOP to stop WVAS Resume Codes texts to your number. We record your opt-out and you receive one confirmation text; after that we send no further texts to that number unless you opt in again. You can still get your code by email.

Opting back in (START). Replying START (or UNSTOP) re-enables text delivery to your number. We will text you a code again only after you choose "Text message" and check the consent box again on our website for a request; that new consent is recorded with the wording version you agreed to.

Help (HELP). Reply HELP for help, or contact West Valley Appraisal Services at 602-717-8450 or appraisals@wvas.email.

Program 2: WVAS Inquiry Alerts (internal staff alerts; not for customers)

What it is. An internal, transactional alert sent by text to West Valley Appraisal Services' own business phone, 602-717-8450, when a new private-party inquiry is submitted through our website. This is the only alert destination. The alerts contain no customer personal information. Customers and the public are never enrolled in this program.

Sample message: "WVAS PP Console Inquiry - New private-party inquiry received. Check Tracker."

Message frequency: varies, about one message per new inquiry. Message and data rates may apply. The recipient may reply STOP to stop or HELP for help.

Consent. The owner's opt-in for 602-717-8450 is kept as an electronic consent record.

Terms for both programs

Provider. Messages are sent through our SMS delivery provider and the wireless carriers it uses.

Carrier liability. Wireless carriers are not liable for delayed or undelivered messages.

Privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties, except the service providers that deliver our messages for us (our SMS delivery provider and wireless carriers), which may use it only for that purpose. See our Privacy Policy (https://www.wvas.biz/PrivacyNotice).

6. Acceptable use

Do not misuse the website. That includes attempting to access data or requests that are not yours, probing or testing our security, interfering with the service, sending spam or automated submissions, or uploading malicious files.

7. Privacy

Our Privacy Policy (https://www.wvas.biz/PrivacyNotice) explains how we handle personal information. We do not sell your personal information.

8. Third-party links and services

The website may link to third-party sites (for example review sites, maps or social media); we are not responsible for their content or practices. These Terms govern our website, our appraisal services inquiries, our online appraisal request form, and our text messages.

9. Intellectual property

Website content belongs to WVAS or its licensors. You may view and print it for personal, non-commercial use.

10. Disclaimers

The website is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, about the website, including fitness for a particular purpose and uninterrupted or error-free operation.

11. Limitation of liability

To the fullest extent permitted by law, WVAS is not liable for indirect, incidental, special, consequential or punitive damages arising from use of the website. Liability for appraisal services is governed by the written engagement for those services.

12. Governing law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules.

13. Changes

We may update these Terms. The updated version will be posted on this page with a new effective date.

14. Contact

West Valley Appraisal Services (West Valley Appraisal Services LLC)
Service area: Phoenix / West Valley, Arizona
Phone: 602-717-8450
Email: appraisals@wvas.email